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SHIPPING POLICY

FAST & RELIABLE DELIVERY

We deliver worldwide quickly and reliably so you can receive your order as soon as possible.

FREE DELIVERY SERVICE IN BERN

We offer a free delivery service within a 20 km radius around Bern.

STANDARD SHIPPING, DELIVERY TIMES, AND FEES

EUROPE

  • 2-4 business days

  • CHF 9.- shipping fee

  • Free shipping on orders over CHF 200.-

NORTH AMERICA

  • 3-7 business days

  • CHF 17-40.- shipping fee (weight-based)

  • Free shipping on orders over CHF 500.-

SOUTH AMERICA & ASIA

  • We are working on expanding our delivery to Asia & South America.

  • Until then, delivery to these regions can be arranged individually with our customer service. Just contact us!

SHIPPING COSTS AND PROCESSING
Shipping costs will be calculated at checkout and must be covered by the customer unless they exceed the free shipping threshold for the respective region.
Orders are processed and shipped within 1-3 business days.
Our shipping is handled through Swiss Post, DHL, UPS, or local partners.

UNDELIVERABLE OR DAMAGED PACKAGES
If your package arrives damaged, please contact us within 48 hours with photos of the damage.
We are not responsible for undeliverable packages due to incorrect address information or failure to accept the package.

CONTACT
info@imperatore-clothing.com

LAST UPDATED 16.02.2025

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